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Privacy & Legal

This privacy and security policy is intended to assist you in understanding what information we gather about you when you visit this website, how we use that information, and the safeguards we have in place for the information.

ELUA collects personal information from visitors to its website on a voluntary basis; however, visitors are not required to give such information to access our website. Personal information may include, without limitation, name, address, phone number and e-mail address. ELUA uses visitors' personal information to assist in internal marketing efforts and/or to enhance the content of our website. At ELUA, we will never share or pass along any of your information to other parties. Our web server automatically collects the domain names (but not the e-mail addresses) of visitors to www.elua.com and/or http://shop.elua.com. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and other statistical information. ELUA web sites may contain links to other sites; however we cannot assume responsibility for the content or privacy practices employed by these other sites. All information gathered about each visitor to an ELUA website is subject to and protected by the Electronic Communications Privacy Act. Although we will use all reasonable efforts to safeguard the confidentiality of any visitor information collected, the ELUA will have no liability for disclosure of any visitor information obtained due to errors in transmission or the unauthorized acts of third parties. ELUA reserves the right to change or update this privacy policy, or any other policy or practice, at any time with reasonable notice to users of its website. Any changes or updates will be effective immediately upon posting to ELUA website properties.

Security

Shopping online with ELUA is safe and secure. It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. To ensure protection of your credit card number and other personal information, the ELUA web store is hosted and powered by our PCI compliant cart provider Shopify.The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Your credit card number is digitally scrambled to ensure that unauthorized third parties do not read it. If you're still concerned about Internet security, please contact our customer service department to submit your order by telephone or fax.

Pricing and Tax Information

All orders shipped to Canadian addresses will be subject to the provincial, federal or harmonized taxes (such as the HST) applicable for the shipping address provided. All orders shipped to US addresses in the state of Illinois will be subject to sales tax in accordance with State Law. Orders shipped elsewhere in the US will not be charged sales tax. Please note that your state and/or municipal government may require you to declare mail order purchases and pay sales tax on them directly.

Legal Notice

The content of this Internet site is owned or controlled by the ELUA, a division of Global Hydration Water Treatment Systems Inc., and is protected by worldwide copyright laws. Content may be downloaded only for personal use for non-commercial purposes, but content may otherwise not be copied or used in any way. The owners of this site will use reasonable efforts to include up-to-date and accurate information but make no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in Canada, the United States and internationally. No use of any of these may be made without the prior written authorization of the owners of these trademarks, service marks, or trade names, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this Internet site is governed by this site’s Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services.